Shipping Policy

Shipping Policy – Laloo Store

Last Updated: May 2026

Welcome to Laloo Store UK. This Shipping Policy explains how we process and deliver orders within the United Kingdom and selected international locations.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
Customers will receive an order confirmation email after successful purchase.

Shipping Locations

We currently ship across:

United Kingdom
Selected European countries
International destinations where available

Shipping availability may vary depending on product category and courier restrictions.

Estimated Delivery Times

UK Standard Delivery: 3–7 business days
UK Express Delivery: 1–3 business days
International Delivery: 7–15 business days

Delivery times are estimates and may vary during holidays, customs clearance, or courier delays.

Shipping Costs

Shipping fees are calculated during checkout based on:

Delivery location
Product weight and dimensions
Shipping method selected

Free shipping promotions may apply on selected orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email where available.

Customs & Import Duties

International customers may be responsible for customs duties, import taxes, or local fees charged by their country. Laloo Store is not responsible for delays caused by customs authorities.

Delivery Responsibility

Under UK consumer protection laws, Laloo Store remains responsible for products until they are delivered to the customer or a designated safe location.

Delayed or Missing Deliveries

If your order has not arrived within the estimated delivery period, please contact our support team.

Under UK consumer regulations, goods should generally be delivered within 30 days unless otherwise agreed with the customer.

Damaged Parcels

If your package arrives damaged:

Take photos of the packaging and product
Contact support within 48 hours of delivery
Include your order number and supporting images

We will review the issue and arrange a replacement or refund where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Laloo Store is not responsible for delivery issues caused by incorrect addresses submitted during checkout.

Contact Us

For shipping support or delivery questions, contact:

Email: support@laloo.store
Website: Laloo Store UK