Shipping Policy
Shipping Policy – Laloo Store
Last Updated: May 2026
Welcome to Laloo Store UK. This Shipping Policy explains how we process and deliver orders within the United Kingdom and selected international locations.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
- Customers will receive an order confirmation email after successful purchase.
Shipping Locations
We currently ship across:
- United Kingdom
- Selected European countries
- International destinations where available
Shipping availability may vary depending on product category and courier restrictions.
Estimated Delivery Times
- UK Standard Delivery: 3–7 business days
- UK Express Delivery: 1–3 business days
- International Delivery: 7–15 business days
Delivery times are estimates and may vary during holidays, customs clearance, or courier delays.
Shipping Costs
Shipping fees are calculated during checkout based on:
- Delivery location
- Product weight and dimensions
- Shipping method selected
Free shipping promotions may apply on selected orders.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email where available.
Customs & Import Duties
International customers may be responsible for customs duties, import taxes, or local fees charged by their country. Laloo Store is not responsible for delays caused by customs authorities.
Delivery Responsibility
Under UK consumer protection laws, Laloo Store remains responsible for products until they are delivered to the customer or a designated safe location.
Delayed or Missing Deliveries
If your order has not arrived within the estimated delivery period, please contact our support team.
Under UK consumer regulations, goods should generally be delivered within 30 days unless otherwise agreed with the customer.
Damaged Parcels
If your package arrives damaged:
- Take photos of the packaging and product
- Contact support within 48 hours of delivery
- Include your order number and supporting images
We will review the issue and arrange a replacement or refund where applicable.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Laloo Store is not responsible for delivery issues caused by incorrect addresses submitted during checkout.
Contact Us
For shipping support or delivery questions, contact:
Email: support@laloo.store
Website: Laloo Store UK
Website: Laloo Store UK